The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was impressive, and the variety ensured that everyone found something they loved and enjoyed every morning.” view full review
Comfort Beyond Compare
“The room was impeccably clean and quiet, providing an oasis of comfort with a bed that felt like sleeping on a cloud.” view full review
Easy Accessibility
“The accessibility features within the hotel were well thought out, making it easy for all guests to navigate.” view full review
Charming Courtyard
“The courtyard garden was a delightful space to relax, perfect for sipping coffee or enjoying a leisurely breakfast, even under the rain.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Garden area
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2 Rue Du Comte Roger,
Carcassonne,
France,
11000,
Occitanie
Map view
2 Rue Du Comte Roger,
Carcassonne,
France,
11000,
Occitanie
City landmarks
Church
Carcassonne Cathedral
1.5
km
Church
Chapelle Notre Dame de la Sante
630 m
Rue Courtejaire
Portail des Jacobins
1.0
km
Church
Eglise Saint-Vincent de Carcassonne
1.6
km
Museum
Musee des Beaux-Arts
1.3
km
Museum
Memorial House
1.6
km
A61 West Sur la Rive droite de l'Aude
Historic Fortified City of Carcassonne
2.1
km
Church
Chapelle des Dominicaines de Carcassonne
1.1
km
Church
Old Carmelite Church
1.4
km
boulevard Omer-Sarrault
The Saint-Martial Bastion
1.5
km
Place Gambetta
Place Gambetta
1.2
km
42 rue Barbes Marché ouvert des maraîchers
La Bastide Saint-Louis
1.6
km
Square
Place Carnot
1.6
km
Nearby
Castle
Cite de Carcassonne
90 m
11000 Carcassonne
La Cite Medievale
40 m
Bridge
Pont-Vieux
590 m
Church
Eglise Saint-Nazaire
150 m
1 rue Viollet le Duc
Chateau Comtal
170 m
1 Rue Violet-le-Duc
Chateau et Remparts de la Cite de Carcassonne
90 m
Museum
Museum of the Inquisition
160 m
Place du Chateau
Buste de Cros Mayrevieille
70 m
CarcassonneFrance
Cathar Castles
30 m
Museum
Maison de la Chevalerie- La Cite
40 m
2 rue de la Porte D Aude
La Porte D'aude
70 m
Museum
School Museum
130 m
11 rue du Plo
Cooperative Artisanale de la Cite
130 m
Church
Saint Gimer Church
150 m
A Proximite de la Porte Narbonnaise en Dehors de la Cite
Museum of the Middle Ages
170 m
9 Place du grand Puits
La Maison Hantee
110 m
Castle
Festival de Carcassonne
40 m
Restaurants
Brasserie Le Donjon
40 m
4 rue de la Porte D Aude
Le Relais des Chevaliers
10 m
5 rue du Comte Roger
Le Bellevue
50 m
10 B rue de la Porte D Aude
L'Ecu d'Or
40 m
7 rue de la Porte D Aude
Restaurant Adelaide
200 m
5 rue Adelaide de Toulouse La Cité
Au Jardin de la Tour
40 m
11 rue de la Porte D Aude
La Table d'Alais
180 m
32 rue du Plo la Cité
Le Plo
200 m
23 rue du Plo
La taverne du chateau
70 m
2 rue Cros Mayrevieille
Au Four St. Louis
110 m
4 rue Saint Louis La cité médiévale
Le Trouvere
110 m
1 Place Marcou
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
convenient location
friendly staff
dark rooms
underwhelming dining
7.2/10
Very good
Rooms
5.5
Location
8.7
Service
8.3
Dining
7.0
Guest reviews
7.2/10
based on 6 reviews
8.3
8.3/10 based on 2765 reviews
Matthew
United States,
April
2024
8.0/10
Even though the rooms were fine and cozy, slightly on the small side, my stay at the hotel was pleasant thanks to the quiet alleyway view and comfortable beds. The service was exceptionally polite and helpful, although there was a slight hiccup with late-night staff. The location was absolutely worth it, offering a wonderful view of the castle within the Cite walls, despite the premium rates. The dining experience was enjoyable overall, with a good selection and nice presentation, making it great value for money.
Rooms
7.0
The rooms were comfortable and breakfast was good.
Service
9.0
The staff were very polite and helpful during our stay.
Location
8.0
The location was wonderful, being placed within the castle walls.
Dining
8.0
The dining options were nicely presented and offered excellent value for money.
Facilities
8.0
The hotel offered a nice appropriate 'chateau' decor.
Robert
United Kingdom,
December
2023
7.4/10
The hotel offers a mix of positive and negative aspects. The rooms are quite dark and dingy, but the location is ideal for exploring the medieval citadel in France. The service is excellent, but the dining options may not provide the best value for money.
Rooms
5.0
The rooms have a frankly dark, dingy, and hideous feel.
Service
9.0
The staff were all excellent and excessively helpful, sorting out transfers with ease.
Location
10.0
The location is absolutely ideal for visiting the Medieval City.
Dining
7.0
The dining experience was good and plentiful but may not offer very good value.
Facilities
8.0
The hotel provides various amenities and services to enhance the stay.
Norman
United States,
September
2023
7.4/10
My stay at the hotel had its ups and downs. The location was perfect for exploring the old city of Carcassonne, allowing me to freely walk around the castle walls and streets. The rooms, however, were very dark with hardly any natural daylight, and the smell of sewers was quite off-putting. The service was superb, with helpful staff assisting in organizing transfers to the airport, but the dining experience was a bit lacking in variety. Overall, a mixed experience with some significant highlights and drawbacks.
Rooms
5.0
The rooms were very dark with hardly any natural daylight and had a smell of sewers.
Service
9.0
The staff were incredibly helpful and friendly, especially in organizing transfers to the airport.
Location
9.0
The hotel's location inside the old city of Carcassonne was perfect for exploring on foot and offered easy access to the castle walls and streets.
Dining
8.0
The dining options were varied and well-prepared, setting me up for the day, but the lack of breakfast was a downside.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay within the historic setting of Carcassonne.
Alan
United Kingdom,
August
2023
7.0/10
Our stay at the hotel had its ups and downs. The room we had faced the main square with a haunted house nearby, leading to some screams during the day. Despite this, the room was spacious enough for us to move around comfortably. The breakfast being priced at 15eur per person felt a bit steep for what was offered. There were some noise disturbances from early morning garbage vehicles and loud people passing by at night, affecting our overall experience.
Rooms
7.0
The room was spacious enough for us to walk around and unpack our cases comfortably.
Service
7.0
The staff had a good grasp of English and were helpful after a phone call to the hotel. On the downside, they did not offer assistance with our luggage, which was missed, especially given the circumstances.
Location
8.0
The location inside the walled citadel was charming, with shops, sights, and restaurants at our doorstep. The area was lovely for evening walks, although there were specific noise issues to consider.
Dining
6.0
The breakfast provided was substantial but lacked a bit of character. However, it managed to satisfy our early morning needs.
Facilities
7.0
The overall facilities at the hotel were decent, offering various services like room service, dry cleaning, and housekeeping, although some additional amenities were missing.
Larry
United States,
July
2023
7.8/10
The hotel offers a charming view of the old city with a small private outside space that is perfect for relaxing in the afternoons. The service is friendly and helpful, although a bit scarce at times. The location is stunning in the heart of the old citadel, steps away from the castle gates. The dining experience is enjoyable with the option to dine outside. Overall, a lovely stay with minor areas for improvement.
Rooms
8.0
The rooms provided a fabulous view of the old city and the castle walls, with a wonderful small outside space.
Service
7.0
The staff is friendly and helpful, ensuring a pleasant stay in this amazing location.
Location
9.0
The hotel's location is absolutely stunning inside the walls of the old cité, right next to the city gate and steps from the castle.
Dining
7.0
The dining experience offers the option to eat breakfast outside in the morning sun.
Facilities
8.0
The hotel has a private patio for dining and relaxing, enhancing the overall experience.
John
United Kingdom,
May
2023
6.8/10
The hotel had a quaint exterior and was steps away from everything, but the rooms were dark and dingy. The service was excellent and extremely professional. The location was perfect, right in the heart of restaurants and attractions, within the ancient walls of Carcassonne.
Rooms
5.0
The rooms were frankly dark, dingy, and hideous.
Service
9.0
The service was extremely warm, professional, and friendly.
Location
8.0
The hotel was slap bang in the middle of all the action in the old city, yet still quiet and peaceful.
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